Quality and Standards

We believe that quality and standards go hand in hand with safety and protection, a key proposition that sits at the heart of our business. With rigorous risk assessment procedures in place, we are committed to providing a safe and secure workplace that protects both our staff and customers, as well as the community around.

We consistently adhere to responsible practices, invest in staff training and create a team culture of shared values and beliefs. From operational processes to the products that we endorse, we consistently engage with our entire team to go above and beyond industry
compliance requirements.

Total Quality Management

We believe that leaders and innovators are created through training and education and we uphold the highest levels of safety and quality assurance. This includes our Business Management System (BMS), Occupational Health and Safety Management System (OHSMS) and Environmental Management System (EMS). Our TQM program encompasses all aspects of the business, providing comprehensive procedures the entire company must subscribe to. This allows us to maintain the highest quality standards while safely protecting our valued employees.

Accredited industry standards we meet

Our standards and procedures are all endorsed by QMS Services, an internationally recognised industry certification body.

  • Quality Management Systems

– ISO 9001

  • Environmental Management System

– ISO 14001

  • Occupational Health and Safety Management 

– ISO 45001

Our industry affiliations

We understand that technology and procedure advice moves at a fast pace. To stay informed of the latest safety protocols we have membership and affiliations with a broad range of international bodies.

  • Australian Corrosion Association
  • Australian Institute of Refrigeration, Air Conditioning
    and Heating
  • Australian Industry Group
  • Australian Water Association
  • Facilities Management Association of Australia
  • Institute of Hospital Engineers Australia
  • Water Management Society UK

Insurance

Peace of mind is important to us and everybody we work alongside. We have comprehensive Public and Product Liability policies that specifically indemnify Legionnaires’ Disease up to the value of AUD20m.

Safety is at the core of everything we do